Device Vault
Warranty fulfilment, without the operations burden.
Device Vault lets electronics brands, retailers and insurers outsource warranty claims end to end, while customers see only your brand.
- Invoice scannedProduct, date and seller extracted
- Claim validatedWithin warranty terms
- Routed to service partnerAuthorised repair centre
- Pickup scheduledTracked end to end
Warranty service still runs on paper.
In India, warranty service is still largely run on paper bills, phone calls and spreadsheets. Customers lose invoices, claims stall, and brands spend heavily on operations that aren't their core business.
Customers who skipped extended coverage at purchase are almost never offered it again.
From invoice to repaired device, in four steps.
- 01
Register
The customer scans the purchase invoice. Device Vault extracts the product, purchase date and seller automatically, and the serial number or IMEI is captured by barcode scan.
- 02
Claim
The customer raises an issue from the app or WhatsApp, and the claim is validated against the warranty terms instantly.
- 03
Route
Each claim is sent to the right repair path: our service network, the brand's own network, or the manufacturer.
- 04
Resolve
Pickup, repair and return are tracked end to end, and every step is logged for the brand and the customer.
A look at Device Vault.
One platform, four sides of the warranty.
Brands
Outsource warranty operations while keeping your customer relationship and branding.
Retailers & enterprises
Manage device warranties across stores or a corporate device fleet.
Insurers
Plug extended-warranty and protection plans into a live claims workflow.
Consumers
Store every device, invoice and warranty in one secure vault.
Engineered for trust from day one.
Warranty data is personal and financial. Device Vault is built on the same cloud engineering practices we bring to every platform we deliver.
AI invoice extraction
Tuned for Indian retail bills, from Croma, Reliance Digital, Amazon and Flipkart to local dealers.
Multi-tenant by design
Strict data isolation between brands, service partners and customers.
Tamper-evident storage
Invoices and claim evidence are stored so that any change is detectable.
Built for DPDP compliance
Designed for compliance with India's Digital Personal Data Protection Act, 2023, with data hosted in India.